Victoria's 2026 Rates & Hardship Guidelines: What Councils Need to Know
The new Ministerial Guidelines on payment of rates and charges — the four mandatory principles, and how FlexiRates helps councils respond.
Read the guide →Practical, no-jargon guides on rates payment software, improving collection, payment methods, e-notices, and compliance — written for Australian local government.
The new Ministerial Guidelines on payment of rates and charges — the four mandatory principles, and how FlexiRates helps councils respond.
Read the guide →How Cardinia Shire Council partnered with FlexiRates to give ratepayers flexible, self-service ways to pay — and reduce manual admin for the rates team.
Read the case study →What council rates payment software is, the features that matter, and the questions to ask before you choose a platform.
Read the guide →Practical levers — flexible instalments, self-service, and earlier intervention — that help councils collect more on time.
Read the guide →A plain-English comparison of the main ways ratepayers pay — cost, reliability, and experience — to help councils choose a mix.
Read the guide →Why councils are moving rates notices online, what changes for ratepayers and staff, and how to plan the transition.
Read the guide →What PCI DSS means for councils taking card payments, who is responsible for what, and how tokenisation reduces your risk.
Read the guide →Book a personalised demo and see how FlexiRates helps your council offer flexible rate payments while reducing admin.