Helping Australian councils modernise rate payments.
FlexiRates is a rate payment platform designed for Australian local government, powered by Bill Buddy. Our mission is to make rate payments more flexible for ratepayers while making rates management more efficient for council teams.
Who We Are
We're on a mission to make council rates easier — for everyone involved.
Paying council rates is one of the least flexible bills Australians face, and managing those payments is one of the more manual jobs council teams handle. We're an Australian team that set out to make both sides of that experience better.
Our Mission
Modern Rate Payments for Every Australian Council
Ratepayer First
We believe ratepayers deserve better than a single large annual bill. FlexiRates gives people more control over how they manage rates within their budget.
Practical for Councils
FlexiRates is designed around the reality of how council rates teams work — reducing workload while improving visibility, not adding complexity.
Secure and Trusted
Security and compliance are not afterthoughts. FlexiRates is designed to meet the expectations of Australian local government for secure payment handling.
Powered by Bill Buddy
Backed by 20+ years of Australian payment expertise.
FlexiRates is powered by Bill Buddy, an Australian payment provider that has spent more than two decades handling recurring and scheduled payments for organisations across the country.
That experience runs underneath everything FlexiRates does — card processing, direct debit, and the platform the ratepayer and council portals are built on. We pair it with a design made specifically for council rates.
payment technology
The Team
People who understand payments and local government.
We're an Australian team that knows both sides of this problem — the technical demands of secure payments, and the day-to-day reality of council rates work.
Payments expertise
Decades of experience building secure, reliable payment systems.
Local government know-how
A real understanding of the rates cycle and how council teams work.
Australian through and through
Built here, for here — across regulation, privacy, and community expectations.
Australian Based
Proudly Australian.
FlexiRates and Bill Buddy are Australian organisations, serving Australian councils and their communities. We understand the regulatory environment, the rates cycle, and the expectations of local government — because it's where we work.
Ready to learn more?
Request a demonstration or get in touch to discuss how FlexiRates could help your council offer more flexible rate payment options.