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Explore Features
Why choose FlexiRates?
Built specifically to handle council rates — not a generic billing system.
Powered by Bill Buddy, a PCI DSS–compliant payments provider with decades of experience.
Councils using FlexiRates report up to a 60% reduction in manual admin workload while improving ratepayer satisfaction.
The Council Journey
How does it work?
Getting started with FlexiRates is simple and fully supported
Discovery Workshop
1.
We map your current process and identify opportunities for automation.
Custom Setup
2.
Portals are tailored to your council’s branding, payment schedules, and reporting needs.
Training & Handover
3.
Staff gain confidence with hands-on training and clear documentation.
Go-Live & Support
4.
We launch together and provide ongoing support to ensure long-term success.
Flexibile Payments For Smarter Councils.
FlexiRates is the specialised rates solution for Australian councils — built to improve community satisfaction, accelerate revenue collection, and reduce administrative strain.
Explore Features
Tools that power smarter financial operations.
Collect Rates Faster
Flexible payment options and automated reminders mean more residents pay on time, improving council cash flow.
Work Smarter, Not Harder
Automation handles reminders, dishonours, and reconciliation, freeing up your staff for higher-value services.
Empower Residents with Self-Service
Residents manage payments, schedules, and history online — reducing inbound calls and paperwork.
Why choose FlexiRates?
Designed for Councils. Backed by Bill Buddy.
How does it work?
The Council Journey
Getting started with FlexiRates is simple and fully supported
Discovery Workshop
1.
We map your current process and identify opportunities for automation.
Custom Setup
Go-Live & Support
Training & Handover
2.
4.
3.
Portals are tailored to your council’s branding, payment schedules, and reporting needs.
We launch together and provide ongoing support to ensure long-term success.
Staff gain confidence with hands-on training and clear documentation.
Smarter Councils Start Here.
In a free demo, we’ll show you how FlexiRates improves council efficiency, strengthens community satisfaction, and accelerates rate collection.
See FlexiRates in Action
Send us a message and we’ll get back to you
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