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Empower Your Ratepayers with Self-Service
The FlexiRates Ratepayer Portal gives residents the flexibility to manage their payments independently, reducing calls, manual admin, and late payments for your council.
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A simple, intuitive portal improves community perception of council services.
More Satisfied Residents
Flexible options and reminders encourage timely payments.
Higher Collection Rates
Self-service tools allow residents to manage accounts without calling the council.
Less Admin Intervention
Historical data and receipts reduce disputes and build trust.
Stronger Transparency
FlexiRates improves community satisfaction by giving residents flexible options and self-service control, while councils benefit from fewer disputes, faster collections, and reduced workloads.
Build Trust & Reduce Workload
Bring Self-Service to Your Community
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Residents can make secure, one-off payments instantly.
Councils receive revenue faster and with less friction.
One-Off
Payments
What Your Residents Gain — and Your Council Benefits From
Features
Residents choose to pay weekly, fortnightly, monthly, quarterly, or in full.
Flexible Payment Scheduling
Councils benefit from higher on-time payments and reduced arrears.
Smart
Notifications
Automated reminders by SMS, email, and in-portal alerts keep residents on track.
Fewer missed instalments means less chasing and lower admin costs.
Residents access their past payments and upcoming schedules with receipts.
Councils spend less time handling disputes and queries.
Full Payment History
Residents can update their card or bank details and add a backup method at any time.
Manage Payment Methods
Councils avoid failed payments and dishonour-related delays.
Cut down hours of manual work with auto-generated reports and bank reconciliation tools tailored to council accounting.
Councils benefit from higher on-time payments and reduced arrears.
Automated Reporting & Reconciliation
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